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Security Journey Customer
Support & Success

Our dedicated team is here to guide you every step of the way, ensuring you get the most out of your Security Journey experience.

Got Questions? We've Got Answers.

Security Journey Support.

Have a question about a specific feature? Need help troubleshooting an issue? Our comprehensive support resources are at your fingertips.

We offer:

  • Fast and Friendly Email Support - Get expert answers to your questions, delivered straight to your inbox within an average of an hour.
  • Extensive Knowledge Base - Find solutions and helpful guides in our searchable knowledge base.
  • Live Chat Support - Connect with a support specialist in real-time for immediate assistance.
  • Regular Updates and Notifications - You won't be left in the dark with regular communications about product updates and new releases.

Are you a Security Journey customer needing support?

You can access our Knowledge Base or contact our Support Team at support@securityjourney.com.

Access Knowledge Base
Security Journey Customer Support

Your Journey to Success

Customer Success Managers Here for You

Every Security Journey customer is assigned a dedicated Customer Success Manager who will guide them throughout their journey.

From implementation and learner management to lesson assignments and reporting, you are not alone. Your Customer Success Manager will be available to answer your questions, share best practices, and ensure that your organization stays on the right track.